Found in your own service area.
When your calendar is full, what counts is not the number of enquiries but whether they fit: from your area, with an address and photos, for work you do. This page shows where trade businesses lose time and jobs online and what we do about it.
Where it goes wrong
Where enquiries get lost
Electrical, plumbing, heating, painting or roofing: we see these problems at almost every business that comes to us.
Not found in your own town
Someone looking for an electrician types the trade and the town or district, often with “near me”. Without a Google profile with a service area, and without a website that names your areas and services, you do not show up there, even if you have worked round the corner for years.
Enquiries without the key details
“Please call back” and a number: then you first have to phone to find out what it is about. A form that asks for the type of work, address, time frame and photos saves you that first call.
Slow replies
Someone with water damage contacts several businesses and takes the one that replies first. An automatic confirmation with the next step keeps the enquiry warm until you have time in the evening.
A Google profile nobody looks after
An old phone number, no photos of work, no replies to reviews: the profile is often the first thing a customer sees of you. It takes little time, but regularly.
Hard to use on a phone
People look for help in an emergency on their phone. A phone number you can tap and a form that works on a small screen are a must then.
What we do
What we do for trade businesses
The goal is less office work: enquiries arrive complete, are confirmed at once and do not get left lying around.
A website with services and service area
A fast site that shows what you do, where you go and how to reach you, with photos of real jobs instead of stock images.
An enquiry form with photos
Customers choose the type of work, give an address and time frame and upload photos. The enquiry reaches you sorted, not in an overflowing inbox.
Automatic replies and follow-ups
A confirmation straight away, a reminder about open quotes after a few days, all in one CRM, so nothing gets left behind.
Google profile and reviews
We put your profile in order. With our free Google review QR card you ask for a review after a finished job, with a link or a QR card.
Quotes that do not end up in spam
Quotes sent by email sometimes land in spam when the domain is not set up correctly. Our email check shows in seconds what is missing.
Trades in your city
How people in Cologne, Düsseldorf, Bonn and Essen search for trades, and what that means for your service area online.
Frequently asked questions
Is a website worth it if we are fully booked anyway?
Yes, but with a different goal: fewer enquiries that fit better. A website that clearly shows services, service area and an enquiry form filters in advance. It also helps when you look for staff, who check out your business first.
How do I get found in nearby towns where I have no office?
In your Google profile you set a service area if you go to the customer. On your website you name the places where you work, ideally with real examples from there. Creating an almost identical page for every town does not help: Google treats such pages as spam.
What belongs in a good enquiry form?
Type of work, address or postcode, preferred time frame, a field for photos and a phone number for questions. Ask only for what you really need for the first step; settle the rest in conversation.
Does an automatic reply not feel impersonal?
Not if it is honest: it says the enquiry has arrived, by when you will get back and what happens next. You still write the quote. If you like, an AI assistant helps with the wording; you check and send.
Our quotes land in the customer’s spam folder. Why?
Often your domain is missing the SPF, DKIM or DMARC records that inboxes use to check whether an email really comes from you. Our email check shows in a few seconds what is missing and how to fix it.
Let us look at your business.
In a free first call we look with you at your Google profile, website and the path of an enquiry up to the quote, and tell you what comes first.
Rather look for yourself first? Run the free full check